Just how good is your customer service? Probably not as good as you think
Shop-Eat-Surf Retail Columnist I received a few responses to my column last month asking me to talk about customer service. From some of the responses I received, there seems to be a lack of meaningful customer service at many shops.
If you think you are already an Executive Edition member and you’re getting this message, it’s possible your membership is on hold because your credit card expired. You can update your card here: UPDATE
If you have any trouble and need help, please click here to email our customer care specialist.