Inside Sales and Customer Service Representative
Globe International, we are the home of; Globe Shoes, Skateboards, and Apparel, Salty Crew Apparel, Impala Roller Skates, and FXD Workwear.
Globe International is looking for a smart, motivated, customer service/sales person.
Do you look forward to working cross-functionally with various departments and sales reps and you thrive on providing superb sales and customer service support? If yes, we are looking for a detail oriented self-starter, who enjoys collaborating, is looking to continuously learn, and grow.
“Inside Sales and Customer Service Representative”
Duties would include but not be limited to the following:
- Learn and remain proficient on all branded product lines
- Maintain and service the current account base
- Communicate and sell products to existing customer acct base
- Respond to all customers and field sales reps’ inquiries in a timely manner
- Solicit new business through cold calling and new account inquiries
- Complete customer set-up sheets
- Provide shipping and tracking information to customers
- Attend all required meetings and trainings that are offered
- Exceed customer service expectations
- Gather and analyze competitor, industry and customer data to better sell our brands
- Exhibit a professional and courteous manner at all times
- Take full responsibility for individual actions
- Attend Trade Shows and Trade Events
- Some travel may be required
- Additional duties as assigned
Requirements
- Sales / Customer Service Experience – 2 years’ minimum
- Microsoft Office – Excel, Word, Outlook
- Typing Test Required
- Bachelor’s Degree – preferred
Due to the large volume of applicants not all applicants will be responded to.
Compensation based on experience